I am a Property Management expert, not a Leasing expert, so my thoughts on this subject should be understood from that bias, but I believe there are some important reasons to keep both services under one roof. I understand it’s not a simple question. Owners may like their Property Manager, but feel a different company could do better on the leasing side. Or vice versa. Both services have to produce results, period.
When it is possible, however, they should be kept together. Here is why. When Leasing and Management teams work together, they produce better results. They work together better when they are within the same company. A property’s Leasing Agent can and should give the property’s Manager feedback on the property’s appearance as it relates to their leasing effort, and this communication can have dramatic and positive results on the leasing effort. Timely introductions of new tenants by the Leasing Agent to the Manager can help get that relationship off to a good start, and smooth the tenant’s transition into the building. These things may seem simple, but often they are overlooked when two companies are involved. It’s challenging within the same company, and yes, even with two companies it can be done. It’s just easier to get done when a single company has accountability.